Privacy Policy

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Cleartone Commmunications Corporation (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cleartonecallcenter.com use our services, or communicate with us. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

We may collect personal and non-personal information in the following ways:

Personal information may include, but is not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Account or customer information
• Any information you voluntarily provide through forms, emails, or phone calls

We may record phone calls, video calls, or other communications for purposes including:

• Quality assurance
• Training
• Customer service improvement
• Compliance and security
   

By communicating with us, you consent to such recordings where permitted by law. If you do not wish to be recorded, you may notify us or discontinue the communication.

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Referring URLs
   

This data is used for analytics, security, and website optimization.

We use the information we collect to:

• Provide and manage our services
• Communicate with you
• Improve customer support and user experience
• Conduct quality assurance and training
• Maintain security and prevent fraud
• Comply with legal obligations
• Enforce our terms and policies

We may use cookies, web beacons, and similar technologies to:

• Improve website functionality
• Analyze usage trends
• Remember user preferences
   

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

We do not sell your personal information. We may share information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., hosting, analytics, CRM, QA software)
• To comply with legal requirements or lawful requests
• To protect the rights, safety, or property of our company, users, or others
• In connection with a business transfer (merger, sale, or acquisition)
   

All third parties are required to maintain the confidentiality and security of your information.

We retain personal information and recordings only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, regulatory, or contractual requirements
• Resolve disputes and enforce agreements

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Cleartone Communications Corporation
Email: support@cleartonecommunicationscorp.com
Phone: 470-269-0232